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What are you looking for in a Doctor?

I’m spending some time thinking about 2016.  Since healthcare reform started I’ve seen rapid changes in care access, cost, and patient frustration levels.

In my community patients report greater cost, less coverage, but not necessarily better access.  Many of my colleagues are selling their practices to large managed care organizations or insurance companies. Patients are told they can’t see their primary care physician because they’ve been assigned to another.

My primary concern centers on patient care.  In my career I have seen the rise of managed care.  The pressure of documentation, quality measure management, referrals, prior authorizations, and related third party payer check boxes has shifted physician workload from professional caregiver to that of a data manager.

This post is for information gathering purposes.

Help me understand what you believe would make medical care more VALUABLE!

I’m pondering the best way to provide professional services for ALL members of my community, insured, non-insured, high-deductible, no-deductible alike., healthy, and sick.

I’m wondering what people value the most?

1)Seeing the same doctor?

2)Same day access?

3)Convenience (Virtual visits, phone consults)?

4)More cost effective? (Flat cost visits, A La Cart Menu’s, Group Visits)

Any comments are welcome!

In medical training I was taught, if you listen to your patient long enough they will tell you what’s wrong!

Somehow I imagine the same is true for healthcare, real healthcare, not simply some piece of paper that says you have insurance coverage.

I’m also not referring to simply a clinic where your insurance is accepted, but a place of healing where you get REAL information that can begin REAL change, cures, or improvements in well-being.

…not just determine the next medication to add.

I will respond to all comments and I thank you in advance for taking the time to share your opinions.

 

 

{ 7 comments… add one }
  • Stephanie Story January 2, 2016, 12:47 pm

    Dr. Curtis is a wonderful, caring, Christian man and father! He has his patients best interest always at the forefront of his medical practice. You would be wise to listen to him. Thank you for all you have done and all you have been to my family.

    • William Curtis MD January 6, 2016, 6:43 am

      Thank you Stephanie for the kind feedback. Any ideas on the post? I’m really looking for feedback of any kind on the related topic. Things are changing in medicine so fast, I really want to know what people really want…what’s valuable to them.

      Happy New Year to you and your family!!

  • James Lill January 11, 2016, 8:47 am

    I found that with my primary care Dr. things have become routine. He doesn’t take the time to listen to you just in and out. I personally want a Dr. that will ask questions, seek more knowledge into your lifestyle and off alternatives to just medicating symptoms.

    I also believe that same day access is great, but not always possible.

    I will be Switching Dr.’s to your practice

    • William Curtis January 11, 2016, 1:45 pm

      I hear access and actually listening to core issues from your comment. I agree quality and depth of investigation and explanation is key. Thanks for the feedback.

  • Stephany Leal January 18, 2016, 6:14 pm

    Personally, seeing the same doctor is most important to me…however, I wish that Dr were you. I have been with your practice for many years and in the last couple/few years haven’t been able to see you once. I don’t mind seeing the other doctors like for a cough or something minor but wish I could see you at least periodically…that is most important to me. I would like to say that phone or virtual appt sound great too…especially like during flu season if you aren’t suffering from flu-like symptoms (that way you wouldn’t be exposed). I would also like to say that I’m thankful to have a doctor that truly tries to make a difference and actually cares about the best for his patients and community as well! I like to try to avoid medications when possible and I love that you/staff offer supplement ideas.

    • William Curtis MD January 18, 2016, 10:37 pm

      Thanks for the feedback. It remains difficult to see all patients. I am working on some access options for 2016 which will hopefully make access easier and more cost effective for many.

      Virtual visits are already a reality (And in most cases billable through insurance just like regular office visit)

      We are truly shorthanded from a physician standpoint at FFFM.

      Working hard to change that and improve accessibility!

  • Stephany Leal January 28, 2016, 9:50 pm

    Sounds great to me!

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